The Customer Is Not Always Right: Getting Owned By the Owner Part 2

  • Getting Owned By The Owner, Part 2
  • COFFEE SHOP | LEICESTER, ENGLAND, UK
  • (I’m standing in a fairly short queue when a businessman walks in, pushes straight to the front and starts dictating his order to the 20-something year old cashier.)
  • Cashier: “I’m afraid you’re going to have to go to the back of the queue, sir.”
  • Business man: “I have an important meeting shortly. You must serve me now!”
  • Cashier: “Yeah, the longer you stand there, the later you’re going to be. Back of the queue.”
  • Business man: “Do you have any idea who I am?”
  • Cashier: “Nope. Now shut up and go to the back of the queue.”
  • Business man: “How dare you talk to me like that?! Get me your manager now!”
  • (The cashier sighs heavily, walks into the back, comes out with an older woman in tow and nods her towards the businessman, then disappears back into the back.)
  • Manager: “What seems to be the problem, sir?”
  • Business man: “That boy was incredibly rude to me! I demand you fire him immediately!”
  • Manager: “I’m afraid I don’t have the authority to do that, but if you want I can get the owner for you.”
  • Business man: “Bah! Fine, but I expect to be compensated for having to go through all of this trouble!”
  • Manager: “I’m sure you can discuss that with him, sir.”
  • (She then walks into the back, then comes out again with the now grinning cashier.)
  • Cashier: “Yo.”
  • Business man: “What’s the meaning of this? I said I wanted to talk to the owner!”
  • Cashier: “Like I said, yo.”
  • (The businessman silently gapes for a few seconds, then walks out stammering threats about having his head and closing the shop down.)
  • Manager: “Why do you always have to involve me?”
  • Cashier: “I just love the look on their stupid little faces when they find out I own this joint.”
  • (The manager rolls her eyes and walks into back.)
  • Cashier: “I love this job. What can I get you?”
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